Privacy policy

Privacy Policy

Effective Date: 11.07.25
West End Tailor is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or make a purchase of ready-made garments.

1. Information We Collect

a. Personal Information You Provide

When you make a purchase or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party providers)

b. Automatically Collected Information

When you browse our website, we may collect:

  • IP address

  • Device and browser type

  • Pages visited

  • Time spent on site

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send updates about your order

  • Improve our website and services

  • Comply with legal obligations

  • Send marketing emails (if you opt in)

3. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Delivery and logistics partners

  • Payment gateways and processors

  • IT and web service providers

  • Legal authorities (if required by law)

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve site functionality

  • Analyze visitor behavior

  • Store your preferences

  • Personalize your shopping experience

You can manage cookies through your browser settings.

5. Data Protection & Security

We use industry-standard security measures (SSL encryption, secure servers, access controls) to protect your data from unauthorized access or misuse.

6. Your Rights

Depending on your location, you may have rights to:

  • Access or request a copy of your data

  • Correct or delete your data

  • Withdraw consent

  • Opt out of marketing

  • Request data portability

Contact us at info@westendtailor.com.au to make such requests.

7. Third-Party Websites

Our website may link to other websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

8. Children’s Privacy

We do not knowingly collect information from children under 13. If we become aware of such data, we will delete it.

9. Updates to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted here with the new effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

West End Tailor
Email: info@westendtailor.com.au
Phone: 0413 158 823
Address: 87C Boundary Street West End 4101 Qld